ISO/IEC 15504-3:2004 信息技术-程序评定-第3部分：履行评定导则

标准编号：ISO/IEC 15504-3:2004

中文名称：信息技术-程序评定-第3部分：履行评定导则

英文名称：Information technology — Process assessment — Part 3: Guidance on performing an assessment

发布日期：2004-01

标准范围

ISO/IEC 15504（所有部分）为过程评估提供了一个框架。该框架可供参与规划、管理、监控、控制和改进产品和服务的采购、供应、开发、运营、演变和支持的组织使用。ISO/IEC 15504-3:20 04为满足ISO/IEC 15504-2中包含的执行评估的最低要求提供了指导。它概述了过程评估，并通过提供以下方面的指导来解释要求:执行评估；过程能力的测量框架；过程参考模型和过程评估模型；选择和使用评估工具；评估员的能力；符合性验证。ISO/IEC 15504-3:20 04还提供了符合ISO/IEC 15504-2中4.2要求的示例性文件化评估流程。

ISO/IEC 15504 (all parts) provides a framework for the assessment of processes. This framework can be used by organizations involved in planning, managing, monitoring, controlling and improving the acquisition, supply, development, operation, evolution and support of products and services.

ISO/IEC 15504-3:2004 provides guidance on meeting the minimum set of requirements for performing an assessment contained in ISO/IEC 15504-2.

It provides an overview of process assessment and interprets the requirements through the provision of guidance on:

1. performing an assessment;
2. the measurement framework for process capability;
3. process reference models and process assessment models;
4. selecting and using assessment tools;
5. competency of assessors;
6. verification of conformity.