ISO 11620:2023 信息和文献 图书馆绩效指标

标准编号：ISO 11620:2023

中文名称：信息和文献 图书馆绩效指标

英文名称：Information and documentation — Library performance indicators

发布日期：2023-06

标准范围

本文件规定了图书馆绩效指标的要求，并建立了一套供所有类型的图书馆使用的指标。它还就如何在尚未使用绩效指标的图书馆实施绩效指标提供了指导。本文件适用于所有国家的所有类型的图书馆。但是，并非所有性能指标都适用于所有库。对个别绩效指标适用性的限制列于每项指标说明的范围条款（见附件？A）。本文件提供了绩效指标的标准化术语和简明定义。此外，它还详细说明了指标以及所需数据的收集和分析。本文件无意排除使用其中未具体说明的绩效指标。

This document specifies the requirements of a performance indicator for libraries and establishes a set of indicators to be used by libraries of all types. It also provides guidance on how to implement performance indicators in libraries where such indicators are not already in use.

This document is applicable to all types of libraries in all countries. However, not all performance indicators apply to all libraries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator (see Annex A).

This document provides a standardized terminology and concise definitions of the performance indicators. Furthermore, it contains detailed descriptions of the indicators and of the collection and the analysis of data needed.

This document is not intended to exclude the use of performance indicators not specified in it.

标准预览图