DIN CEN/TS 16880:2016-03 Service excellence - Creating outstanding customer experiences through service excellence

标准编号：DIN CEN/TS 16880:2016-03

英文标题：Service excellence - Creating outstanding customer experiences through service excellence

德文标题：Service Excellence - Schaffung von herausragenden Kundenerlebnissen durch Service Excellence

发布日期：2016-03

标准预览图