ISO 9241-110:2020 人类工效学系统交互作用 第110部分：对话原则

标准编号：ISO 9241-110:2020

中文名称：人类工效学系统交互作用 第110部分：对话原则

英文名称：Ergonomics of human-system interaction — Part 110: Interaction principles

发布日期：2020-05

标准范围

本文件描述了用户与系统之间的交互原则，这些原则是以一般术语制定的（即独立于使用、应用、环境或技术的情况）。本文件为应用这些交互原则和交互系统的一般设计建议提供了一个框架。虽然本文件适用于所有类型的交互系统，但它并未涵盖每个应用领域的具体内容（例如安全关键系统、协作工作、人工智能功能）。它面向以下受众:-需求分析师（包括市场需求、用户需求和系统需求）；-用户界面开发工具和风格指南的设计者，供用户界面设计者和开发者使用；-在设计活动中应用指导的用户界面设计师（直接基于培训，或使用包含指导的工具和风格指南）；-在开发过程中应用指南的开发人员；-负责确保产品符合本文件所含一般设计建议的评估人员；-在产品采购过程中将在合同中引用本文件的买方。本文档侧重于与用户和交互系统之间的交互设计相关的交互原则。ISO 9241-112提供了关于信息表示的进一步指导。本文件不考虑任何其他设计方面，如营销、美学和企业形象。

This document describes principles for interaction between a user and a system that are formulated in general terms (i.e. independent of situations of use, application, environment or technology). This document provides a framework for applying those interaction principles and the general design recommendations for interactive systems.While this document is applicable to all types of interactive systems, it does not cover the specifics of every application domain (e.g. safety critical systems, collaborative work, artificial intelligence features).It is intended for the following audiences:— analysts of requirements (including market requirements, user requirements, and system requirements);— designers of user interface development tools and style guides to be used by user interface designers and developers;— designers of user interfaces who will apply the guidance during the design activities (either directly, based on training, or by using tools and style guides which incorporate the guidance);— developers who will apply the guidance during the development process;— evaluators who are responsible for ensuring that products meet the general design recommendations contained in this document;— buyers who will reference this document in contracts during product procurement.This document focuses on interaction principles related to the design of interactions between user and interactive system. ISO 9241-112 provides further guidance on the presentation of information.This document does not consider any other aspect of design such as marketing, aesthetics and corporate identity.

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