ISO/IEC Guide 14:2003 消费者对货物购买信息和服务

标准编号：ISO/IEC Guide 14:2003

中文名称：消费者对货物购买信息和服务

英文名称：Purchase information on goods and services intended for consumers

发布日期：2003-05

标准范围

ISO/IEC指南14:20 03适用于在购买前提供有关产品和服务的信息。它概述了内容、方法、格式和设计的一般原则和建议，以便这些信息使消费者能够比较和选择产品或服务。此外，ISO/IEC指南14:20 03推荐了创建和实施采购信息系统和采购信息机构的一般规则。它是针对以下方面的:为消费品或服务制定标准的委员会；产品设计者、制造商、技术作者或从事起草此类信息工作的其他人，特别是采购信息机构的成员；其他机构，如执法机构或消费者监察员。ISO/IEC指南14:20 03不涉及合格评定或使用说明。它没有对口头或电子提供的信息给出详细的指导。

ISO/IEC Guide 14:2003 is applicable to the provision of information concerning products and services before purchase. It outlines general principles and recommendations for contents, methods, formats and design such that the information will enable consumers to compare and choose products or services. Furthermore, ISO/IEC Guide 14:2003 recommends general rules for the creation and implementation of purchase information systems and purchase information bodies.

It is addressed to the following: committees preparing standards for consumer products or services; product designers, manufacturers, technical writers or others engaged in the work of drafting such information, and, in particular, those who are members of purchase information bodies; other bodies such as enforcement agencies or consumer ombudsmen.

ISO/IEC Guide 14:2003 does not deal with conformity assessment or instructions for use. It does not give detailed guidance on information that is provided verbally or electronically.

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