ISO/TR 9241-100:2023 人机交互的人类工效学 第100部分：与软件人类工效学有关的标准简介

标准编号：ISO/TR 9241-100:2023

中文名称：人机交互的人类工效学 第100部分：与软件人类工效学有关的标准简介

英文名称：Ergonomics of human-system interaction — Part 100: Overview of ISO 9241 software ergonomic standards

发布日期：2023-03

标准范围

本文件以这些标准的执行摘要的形式提供了ISO 9241软件人体工程学标准的概述，特别是ISO 9241-1XX系列文件中的部分。此外，它还为ISO？9241-11，ISO？9241-210和ISO？9241-220，其与基于软件的交互系统的设计具有特定的相关性。本文档适用于以下类型的用户:—？参与规划和管理产品、系统和/或服务开发项目的经理，他们将了解以人为本的设计方法和软件人机工程学指南；—？开发人员，他们将在开发过程中应用这些文档中的指导（直接、基于培训或通过使用包含指导的工具和风格指南）；—？用户界面设计角色（包括交互设计师、信息架构师、用户界面设计师、视觉设计师和内容创建者），他们将在创建和设计过程中应用这些文档中的指南（直接、基于培训或通过使用包含指南的工具和风格指南）；—？用户研究人员，负责识别用户需求并告知产品、系统或服务的使用背景；—？评估人员，负责确保产品、系统或服务符合这些文件中包含的建议；—？买方，他们将在产品采购期间在合同中参考这些文件；—？用户界面设计人员和开发人员使用的用户界面开发工具和样式指南的设计者。虽然这些文档适用于所有类型的交互式系统，但它们并没有涵盖每个使用环境的细节，例如安全关键系统和协作工作。

This document provides an overview of ISO 9241 software ergonomic standards in the form of executive summaries of these standards, in particular the parts in the ISO 9241-1XX family of documents. In addition, it provides executive summaries for ISO 9241-11, ISO 9241-210 and ISO 9241-220, which have specific relevance to the design of software-based interactive systems.

This document is intended for the following types of users:

—     managers, who are involved in planning and managing product, system and/or service development projects, who are to be informed on the human-centred design approach and on guidance on software ergonomics;

—     developers, who will apply the guidance in these documents during the development process (either directly, based on training, or by using tools and style guides which incorporate the guidance);

—     user interface design roles (including interaction designers, information architects, user interface designers, visual designers and content creators), who will apply the guidance in these documents during the creation and design process (either directly, based on training, or by using tools and style guides which incorporate the guidance);

—     user researchers, who are responsible for identifying user needs and inform context of use of a product, system or service;

—     evaluators, who are responsible for ensuring that products, systems or services meet the recommendations contained in these documents;

—     buyers, who will reference these documents in contracts during product procurement;

—     designers of user interface development tools and style guides to be used by user interface designers and developers.

While the documents are applicable to all types of interactive systems, they do not cover the specifics of every context of use, such as safety critical systems and collaborative work.

标准预览图