ISO/IEC/IEEE 26514:2022 系统和软件工程 用户文件的设计者和开发者的要求

标准编号：ISO/IEC/IEEE 26514:2022

中文名称：系统和软件工程 用户文件的设计者和开发者的要求

英文名称：Systems and software engineering — Design and development of information for users

发布日期：2022-01

标准范围

ISO/IEC/IEEE 26514:2022本文件涵盖了软件用户信息的设计者和开发者的开发过程。它描述了如何确定用户需要什么信息，如何确定信息的呈现方式，以及如何准备信息并使其可用。它不限于生命周期的设计和开发阶段，而是包括整个生命周期中关于设计的信息，如设计策略和维护设计。本文档为软件用户提供了对信息结构、信息内容和格式的要求。本文档可用于开发以下类型的信息，尽管它没有涵盖它们的所有方面:-为软件以外的产品用户提供的信息；-使用动画、视频和声音的多媒体系统；-主要用于正式培训方案的计算机培训包和专门课程材料；-描述系统软件的内部操作的维护信息；-并入用户界面本身的用户信息。本文档适用于信息架构师和信息开发人员，包括各种专家:-规划信息产品结构和格式的信息架构师；-可用性专家和业务分析师，他们确定预期用户可以使用软件执行的任务；-为用户编写的信息内容的开发者和编辑；-具有电子媒体专业知识的平面设计师；-用户界面设计师和人体工程学专家共同设计信息在屏幕上的呈现方式。本文档也是在为用户开发信息过程中具有其他角色和兴趣的人员的参考:-软件开发过程或信息开发过程的管理者；-供应商为用户准备的信息的获取者；-可用性测试人员、用户信息审查人员、主题专家；-为用户创建信息的工具的开发者；-人为因素专家，他们确定了使用户更容易获得和使用信息的原则。

ISO/IEC/IEEE 26514:2022 This document covers the development process for designers and developers of information for users of software. It describes how to establish what information users need, how to determine the way in which that information should be presented, and how to prepare the information and make it available. It is not limited to the design and development stage of the life cycle, but includes information on design throughout the life cycle, such as design strategy and maintaining a design.
This document provides requirements for the structure, information content, and format of information for users of software.
This document can be applied to developing the following types of information, although it does not cover all aspects of them:
- information for users of products other than software;
- multimedia systems using animation, video, and sound;
- computer-based training (CBT) packages and specialized course materials intended primarily for use in formal training programs;
- maintenance information describing the internal operation of systems software;
- information for users incorporated into the user interface itself.
This document is applicable to information architects and information developers, including a variety of specialists:
- information architects who plan the structure and format of information products;
- usability specialists and business analysts who identify the tasks that the intended users can perform with the software;
- developers and editors of the written content of information for users;
- graphic designers with expertise in electronic media;
- user interface designers and ergonomics experts working together to design the presentation of the information on the screen.
This document is also a reference for those with other roles and interests in the process of developing information for users:
- managers of the software development process or the information-development process;
- acquirers of information for users prepared by suppliers;
- usability testers, reviewers of information for users, subject-matter experts;
- developers of tools for creating information for users;
- human-factors experts who identify principles for making information for users more accessible and easily used.

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