ISO/IEC/IEEE 90003:2018 软件工程 ISO 9001-2015在计算机软件上的应用指南

标准编号：ISO/IEC/IEEE 90003:2018

中文名称：软件工程 ISO 9001-2015在计算机软件上的应用指南

英文名称：Software engineering — Guidelines for the application of ISO 9001:2015 to computer software

发布日期：2018-11

标准范围

ISO/IEC/IEEE 90003:2018本国际标准规定了当组织:a)需要证明其有能力始终如一地提供符合客户和适用的法定和监管要求的产品和服务，以及b)旨在通过有效应用系统来提高客户满意度，包括改进系统的流程以及确保符合客户和适用的法定和监管要求。本国际标准的所有要求都是通用的，旨在适用于任何组织，无论其类型或规模，也无论其提供的产品和服务。注1在本国际标准中，术语“产品”或“服务”仅适用于为客户设计或客户要求的产品和服务。注2法定及监管规定可表述为法律规定。本文件为组织将ISO 9001:2015应用于计算机软件和相关支持服务的采购、供应、开发、操作和维护提供了指导。它不会增加或改变ISO 9001:2015的要求。附录A提供了一个表格，指向ISO/IEC JTC 1/SC 7、ISO/IEC JTC 1/SC 27和ISO/TC 176国际标准中关于实施ISO 9001:2015的附加指南。本文件中提供的指导原则不打算用作质量管理体系注册/认证的评估标准。然而，一些组织可能认为实施本文件中提出的指南是有用的，并且可能有兴趣了解由此产生的质量管理体系是否符合本文件。在这种情况下，组织可以同时使用本文件和ISO 9001作为软件领域质量管理体系的评估标准。

ISO/IEC/IEEE 90003:2018 This International Standard specifies requirements for a quality management system when an organization:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of this International Standard are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.
NOTE 1 In this International Standard, the terms "product" or "service" only apply to products and services intended for, or required by, a customer.
NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.
This document provides guidance for organizations in the application of ISO 9001:2015 to the acquisition, supply, development, operation and maintenance of computer software and related support services. It does not add to or otherwise change the requirements of ISO 9001:2015.
Annex A provides a table pointing to additional guidance on the implementation of ISO 9001:2015, available in ISO/IEC JTC 1/SC 7, ISO/IEC JTC 1/SC 27 and ISO/TC 176 International Standards.
The guidelines provided in this document are not intended to be used as assessment criteria in quality management system registration/certification. However, some organizations can consider it useful to implement the guidelines proposed in this document and can be interested in knowing whether the resultant quality management system is compliant or not with this document. In this case, an organization can use both this document and ISO 9001 as assessment criteria for quality management systems in the software domain.

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