ISO 21621:2021 旅游和相关服务 传统餐厅 视觉、装饰和服务

标准编号：ISO 21621:2021

中文名称：旅游和相关服务 传统餐厅 视觉、装饰和服务

英文名称：Tourism and related services — Traditional restaurants — Visual aspects, decoration and services

发布日期：2021-11

标准范围

本文件规定了与传统餐厅的环境和服务提供相关的要求和建议，这些餐厅属于特定国家或地区的特定美食和习俗。本文件规定了传统餐厅的物理特征（建筑物、家具和装饰的视觉规格）、与提供食物的特定烹饪和习俗有关的元素，以及影响传统风格和服务质量的员工要求（服装、行为、语言）。本文件不包括与建筑技术特征相关的要求，以及厨房和其他后台办公室准备和烹饪的一般要求。

This document establishes requirements and recommendations related to the environment and the service provision of traditional restaurants, which belong to a specific cuisine and custom of a specific country or area.This document specifies physical features of traditional restaurants (visual specifications for buildings, furniture and decoration), elements related to the specific cuisine and customs of serving food as well as staff requirements (clothing, behaviour, language) that affect the traditional style and quality of the service.Requirements related to the technical characteristics of the buildings and general requirements of preparation and cooking in the kitchen and other back office spaces are not included in this document.

标准预览图