ISO 10010:2022 质量管理 理解、评估和改进组织质量文化的指南

标准编号：ISO 10010:2022

中文名称：质量管理 理解、评估和改进组织质量文化的指南

英文名称：Quality management — Guidance to understand, evaluate and improve organizational quality culture

发布日期：2022-08

标准范围

本文件为组织质量文化的评估、发展和改进提供指导，以帮助组织取得持续成功。本文件考虑了基本概念和质量管理原则，特别关注人员参与和领导。本文件中的建议是通用的，旨在适用于任何组织，无论其规模、行业、地点、成熟度或其提供的产品和服务。注意本文件提供了通过自我评估评估组织质量文化的示例工具，以确定质量文化的成熟度和改进潜力

This document gives guidance on the evaluation, development and improvement of organizational quality culture to help an organization to achieve sustained success. This document takes into account the fundamental concepts and quality management principles, with specific focus on people engagement and leadership.The recommendations in this document are generic and are intended to be applicable to any organization, regardless of its size, industry, location, maturity or the products and services it provides.NOTE   This document provides example tools for the evaluation of organizational quality culture by self-assessment to determine quality culture maturity and potential for improvement

标准预览图