ISO 11620:2008 信息和文献 图书馆性能指示器

标准编号：ISO 11620:2008

中文名称：信息和文献 图书馆性能指示器

英文名称：Information and documentation — Library performance indicators

发布日期：2008-08

标准范围

ISO 11620:2008规定了图书馆性能指标的要求，并建立了一套供所有类型图书馆使用的性能指标。它还提供了如何在尚未使用绩效指标的图书馆中实施绩效指标的指导。还总结了绩效指标的列表和说明。ISO 11620:2008提供了性能指标的标准化术语和简明定义。此外，ISO 11620:2008对性能指标以及所需数据的收集和分析进行了简要说明。ISO 11620:2008适用于所有国家的所有类型的图书馆。然而，并非所有性能指标都适用于所有库。每个绩效指标还列出了对单个绩效指标适用性的限制。ISO 11620:2008没有规定图书馆所有服务、活动和资源使用的绩效指标，这也是因为在制定ISO 11620:2008时，还没有提出和测试此类绩效指标2008年，或者因为他们不符合规定的标准。

ISO 11620:2008 specifies the requirements of a performance indicator for libraries and establishes a set of performance indicators to be used by libraries of all types. It also provides guidance on how to implement performance indicators in libraries where such performance indicators are not already in use. The list and descriptions of the performance indicators are also summarized.ISO 11620:2008 provides a standardized terminology and concise definitions of the performance indicators. Furthermore, ISO 11620:2008 contains concise descriptions of the performance indicators and of the collection and the analysis of data needed.ISO 11620:2008 is applicable to all types of libraries in all countries. However, not all performance indicators are applicable to all libraries. Limitations on the applicability of individual performance indicators are also listed for each performance indicator.ISO 11620:2008 does not specify performance indicators for all services, activities, and uses of the resources of the library, either because such performance indicators had not been proposed and tested at the time of formulation of ISO 11620:2008, or because they did not fulfil the criteria specified.

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