ISO 20282-1:2006 日用品使用便利化 第1部分：针对使用及用户特点的设计需求

标准编号：ISO 20282-1:2006

中文名称：日用品使用便利化 第1部分：针对使用及用户特点的设计需求

英文名称：Ease of operation of everyday products — Part 1: Design requirements for context of use and user characteristics

发布日期：2006-10

标准范围

ISO 20282-1:2006提供了易操作日常产品的设计要求和建议，其中易操作性通过考虑相关用户特征和使用环境，解决了与用户界面有关的可用性概念的子集。ISO 20282-1:2006旨在用于日常产品的开发，它定义了易操作性，解释了使用环境的哪些方面是相关的，并描述了可能影响可用性的预期用户群体的特征。ISO 20282-1:2006本部分的预期用户是可用性专家、工效学家、产品设计师、交互设计师、产品制造商和其他参与日常产品设计和开发的人员。ISO 20282-1:2006适用于具有用户可以直接或远程操作以访问所提供功能的界面的机械和/或电气产品。这些产品至少可分为以下一类:购买、租赁或使用的面向部分或全部公众的消费品，可能由个人、公共组织或私营公司所有；拟由个人购买和使用以供个人而非专业使用的消费品（例如闹钟、电水壶、电话、电钻）；走近并使用为公众提供服务的产品（如售票机、复印机、健身设备）；在工作环境中使用的产品，但不作为专业活动的一部分（例如。g、 办公室里的咖啡机）；产品，包括支持产品主要使用目标的软件（例如CD播放器）。ISO 20282的本部分不适用于以下情况:没有交互式用户界面的纯物理产品（如水壶或锤子）；以外观或时尚为主要目标的产品（如无标记的手表）；需要专业培训、特定技能和/或专业知识的产品（如乐器或汽车）；独立软件产品；仅用于专业活动的产品。

ISO 20282-1:2006 provides requirements and recommendations for the design of easy-to-operate everyday products, where ease of operation addresses a subset of the concept of usability concerned with the user interface by taking account of the relevant user characteristics and the context of use.ISO 20282-1:2006 is intended to be used in the development of everyday products, for which it defines ease of operation, explains which aspects of the context of use are relevant, and describes the characteristics of the intended user population that may influence usability.The intended users of this part of ISO 20282-1:2006 are usability specialists, ergonomists, product designers, interaction designers, product manufacturers and others involved in the design and development of everyday products.ISO 20282-1:2006 is applicable to mechanical and/or electrical products with an interface that a user can operate directly or remotely to gain access to the functions provided. These products fall into at least one of the following categories: consumer products intended for some or all of the general public which are bought, rented or used, and which may be owned by individuals, public organizations, or private companies; consumer products intended to be acquired and used by an individual for personal rather than professional use (e.g. alarm clocks, electric kettles, telephones, electric drills); walk-up-and-use products that provide a service to the general public (such as ticket-vending machines, photocopying machines, fitness equipment); products used in a work environment, but not as part of professional activities (e.g. a coffee machine in an office); products including software that supports the main goals of use of the product (e.g. a CD player).This part of ISO 20282 is not applicable to the following: purely physical products without an interactive user interface (such as a jug or a hammer); products where appearance or fashion is the main goal (such as a watch with no markings); products requiring specialist training, specific skills and/or professional knowledge (such as a musical instrument or a car); standalone software products; products intended to be used for professional activities only.

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