ISO/TS 8000-65:2020 数据质量 第65部分：数据质量管理：过程测量问卷

标准编号：ISO/TS 8000-65:2020

中文名称：数据质量 第65部分：数据质量管理：过程测量问卷

英文名称：Data quality — Part 65: Data quality management: Process measurement questionnaire

发布日期：2020-06

标准范围

本文件规定了一份调查问卷，用于审核ISO 8000-61中工艺参考模型规定的工艺性能。注1:本问卷适用于所有类型的业务流程、技术、信息系统、数据和数据处理。此问卷可作为持续改进过程的一部分。以下内容属于本文件的范围:-根据ISO 8000-61规定的过程结果生成问题的指导原则；-ISO 8000-61中每个过程的每个结果都有一个或多个问题；-基于每个问题的简单指标和测量量表的测量方法；-关于如何呈现问卷调查结果的指导。注2:本文件中的问题和相应指标符合ISO 8000-63的要求。以下内容不在本文件范围内:-定义问题与组织过程成熟度模型的关系。注3:此类模型定义了一个总体规模，通过该规模可以了解一个组织有效执行的程度。示例ISO 8000？62和ISO 8000？64[1]指定了如何将成熟度模型与ISO 8000？61结合使用。[1] 正在准备中。

This document specifies a questionnaire to audit the performance of the processes specified by the process reference model in ISO 8000？61.NOTE 1 This questionnaire is applicable to all types of business process, technology, information system, data and data processing. This questionnaire can be used as part of a continuous improvement process.The following are within the scope of this document:— guiding principles for generating questions from the process outcomes specified by ISO 8000？61;— one or more questions for each outcome of every process in ISO 8000？61;— a measurement method based on a simple indicator and measurement scale for each question;— guidance on how to present the results generated by the questionnaire.NOTE 2 The questions and corresponding indicators in this document conform to the requirements of ISO 8000？63.The following is outside the scope of this document:— defining how the questions relate to models of organizational process maturity.NOTE 3 Such models define an overall scale by which to understand the degree to which an organization is performing effectively and efficiently.EXAMPLE ISO 8000？62 and ISO 8000？64 [1]specify how to use maturity models with ISO 8000？61.[1] Under preparation.

标准预览图