ISO/IEC 25022:2016 系统和软件工程 系统和软件的质量要求和评价（SQuaRE） 使用质量的测量
标准编号：ISO/IEC 25022:2016
中文名称：系统和软件工程 系统和软件的质量要求和评价（SQuaRE） 使用质量的测量
英文名称：Systems and software engineering — Systems and software quality requirements and evaluation (SQuaRE) — Measurement of quality in use
发布日期：2016-06
标准范围
ISO/IEC 25022:2016定义了ISO/IEC 25010中定义的特性的使用中质量测量，并打算与ISO/IEC 25010一起使用。它可以与ISO/IEC 2503n和ISO/IEC 2504n标准结合使用，或者更普遍地满足用户在产品或系统质量方面的需求。ISO/IEC 25022:2016包含以下内容:-针对每种使用中的质量特征的一套基本测量方法；-说明如何衡量使用中的质量。它提供了一套建议的在用质量措施，用于ISO/IEC 25010中的在用质量模型。它们并不是详尽无遗的集合。它包括如何测量上下文覆盖率（附录A）、使用中质量标准化选项（附录B）、ISO 9241-11中使用ISO/IEC 25022测量可用性（附录C）、使用中质量评估过程（附录D）、不同质量模型之间的关系（附录E）和质量测量概念（附录F）等信息性附录示例。本办法适用于任何人机系统的使用，包括使用中的计算机系统和构成系统一部分的软件产品。它没有将测量值的范围指定给额定水平或合规等级，因为这些值是根据使用环境和用户为每个系统或产品定义的；需要。一些属性可能有一个理想的值范围，这不取决于特定的用户需求，而是取决于一般因素，例如人类认知因素。拟议的在用质量措施主要用于系统和软件产品的质量保证和管理，基于实际使用时的效果。测量结果的主要用户是管理软件和系统的开发、获取、评估或维护的人员。ISO/IEC 25022:2016的主要用户是执行规范和评估活动的人员，这些活动是以下活动的一部分:-开发:包括在生命周期过程中通过验收进行需求分析、设计和测试；-质量管理:对产品或计算机系统进行系统检查，例如，在作为质量保证和质量控制的一部分评估使用中的质量时；-供应:与收单机构签订的根据合同条款供应系统、软件产品或软件服务的合同，例如，在资格测试中验证质量时；-采购:从供应商处采购系统、软件产品或软件服务时，包括产品选择和验收测试；-维护:根据使用中的质量措施改进产品。
ISO/IEC 25022:2016 defines quality in use measures for the characteristics defined in ISO/IEC 25010, and is intended to be used together with ISO/IEC 25010. It can be used in conjunction with the ISO/IEC 2503n and the ISO/IEC 2504n standards or to more generally meet user needs with regard to product or system quality.ISO/IEC 25022:2016 contains the following:- a basic set of measures for each quality in use characteristic;- an explanation of how quality in use is measured.It provides a suggested set of quality in use measures to be used with the quality in use model in ISO/IEC 25010. They are not intended to be an exhaustive set.It includes as informative annexes examples of how to measure context coverage (Annex A), options for normalising quality in use measures (Annex B), use of ISO/IEC 25022 for measuring usability in ISO 9241？11 (Annex C), a quality in use evaluation process (Annex D), the relationship between different quality models (Annex E), and quality measurement concepts (Annex F).The measures are applicable to the use of any human-computer system, including both computer systems in use and software products that form part of the system.It does not assign ranges of values of the measures to rated levels or to grades of compliance because these values are defined for each system or product depending, on the context of use and users' needs.Some attributes could have a desirable range of values, which does not depend on specific user needs but depends on generic factors, for example, human cognitive factors.The proposed quality in use measures are primarily intended to be used for quality assurance and management of systems and software products based on their effects when actually used. The main users of the measurement results are people managing development, acquisition, evaluation, or maintenance of software and systems.The main users of ISO/IEC 25022:2016 are people carrying out specification and evaluation activities as part of the following:- development: including requirements analysis, design, and testing through acceptance during the life cycle process;- quality management: systematic examination of the product or computer system, for example, when evaluating quality in use as part of quality assurance and quality control;- supply: a contract with the acquirer for the supply of a system, software product, or software service under the terms of a contract, for example, when validating quality at qualification test;- acquisition: including product selection and acceptance testing, when acquiring or procuring a system, software product, or software service from a supplier;- maintenance: improvement of the product based on quality in use measures.
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