ISO/TR 20983:2003 信息和文献 电子图书馆服务的性能指标

标准编号：ISO/TR 20983:2003

中文名称：信息和文献 电子图书馆服务的性能指标

英文名称：Information and documentation — Performance indicators for electronic library services

发布日期：2003-11

标准范围

ISO/TR 20983:2003适用于所有国家的所有类型的图书馆。各绩效指标说明的范围条款中列出了对各绩效指标适用性的限制。指标可用于对同一图书馆提供的服务进行长期比较。图书馆和服务之间的比较只应谨慎进行，考虑到图书馆服务对象的差异，充分了解所使用的指标，并仔细解释数据。ISO/TR 20983:2003不包括评估图书馆对个人或社会影响的指标。

ISO/TR 20983:2003 is applicable to all types of libraries in all countries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator.Indicators may be used for comparison over time for the services provided by the same library. Comparisons between libraries and services should only be made with caution, taking into account differences in the constituencies of the libraries, with good understanding of the indicators used, and careful interpretation of the data.ISO/TR 20983:2003 does not include indicators for the evaluation of the impact of libraries either on individuals or on society.

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