ISO/TS 10020:2022 质量管理体系.组织变革管理 过程

标准编号：ISO/TS 10020:2022

中文名称：质量管理体系.组织变革管理 过程

英文名称：Quality management systems — Organizational change management — Processes

发布日期：2022-08

标准范围

本文件规定了可用于管理、管理和实施组织、项目或小型活动的组织变革管理（OCM）的流程。它包括描述OCM流程的通用流程描述。还提供了描述流程的支持图。本文件适用于但不限于变更发起人、变更代理人、变更团队成员和项目经理，尤其是负责治理、管理和实施组织变更的人员。

This document specifies processes that can be used to govern, manage and implement organizational change management (OCM) for organizations, projects or smaller activities. It comprises generic process descriptions that describe the OCM processes. Supporting diagrams describing the processes are also provided.This document is applicable, but not limited, to change sponsors, change agents, change team members and project managers, particularly those responsible for governing, managing and implementing organizational change.

标准预览图