ISO/IEC Guide 71:2001 说明老年人和残疾人需要的标准制订者导则

标准编号：ISO/IEC Guide 71:2001

中文名称：说明老年人和残疾人需要的标准制订者导则

英文名称：Guidelines for standards developers to address the needs of older persons and persons with disabilities

发布日期：2001-11

标准范围

1.1本指南就如何考虑老年人和残疾人的需要向相关国际标准的编写者提供指导。虽然认识到一些患有非常广泛和复杂残疾的人可能有超出本指南所述水平的要求，但非常多的人有轻微的损伤，可以通过相对较小的标准方法变化轻松解决，从而增加产品或服务的市场。本指南旨在告知、增加对人类能力如何影响产品、服务和环境可用性的理解并提高认识，概述标准中的要求与产品和服务的可访问性和可用性之间的关系，并提高对在更广泛的市场方面采用无障碍设计原则的好处的认识。1.2本指南适用于日常生活各方面遇到的、面向消费市场和工作场所的产品、服务和环境。就本文件而言，术语“产品和服务”用于反映所有这些目的。1.3本指南描述了在制定标准时可能考虑老年人和残疾人需求的过程，提供了表格，使标准制定者能够将标准的相关条款与应考虑的因素联系起来，以确保解决所有能力，提供了身体功能或人类能力的描述以及损伤的实际影响，提供了标准制定者可用于调查更详细和具体的指导材料的来源列表。1.4本指南提供一般指导。应考虑为具体的产品或服务部门制定更多的指南。1.5虽然人们认识到无障碍和可用性对产品和服务都很重要，但关于服务标准的国际工作仍处于初步阶段。目前，该指南包含的产品指南比服务指南多得多。1.6本指南也有盲文版本。副本可通过ISO中央秘书处获得。

1.1 This Guide provides guidance to writers of relevant International Standards on how to take into account the needs of older persons and persons with disabilities. Whilst recognizing that some people with very extensive and complex disabilities may have requirements beyond the level addressed in this Guide, a very large number of people have minor impairments which can be easily addressed by relatively small changes of approach in standards, thereby increasing the market for the product or service.This Guide aims

1. to inform, increase understanding and raise awareness about how human abilities impact on the usability of products, services and environments,
2. to outline the relationship between the requirements in standards and the accessibility and usability of products and services, and
3. to raise awareness about the benefits of adopting accessible design principles in terms of a wider market.

1.2 This Guide applies to products, services and environments encountered in all aspects of daily life and intended for the consumer market and the workplace. For the purposes of this document, the term 'products and services' is used to reflect all these purposes.1.3 This Guide

1. describes a process by which the needs of older persons and persons with disabilities may be considered in the development of standards,
2. provides tables to enable standards developers to relate the relevant clauses of a standard to the factors which should be considered to ensure that all abilities are addressed,
3. offers descriptions of body functions or human abilities and the practical implications of impairment,
4. offers a list of sources that standards developers can use to investigate more detailed and specific guidance materials.

1.4 This Guide provides general guidance. Consideration should be given to the development of additional guides for specific product or service sectors.1.5 While it is recognized that accessibility and usability are important for both products amd services, international work on services standards is at the preliminary stage. At present, this Guide contains considerably more guidance on products than on services.1.6 This Guide is also available as a Braille version. Copies may be obtained through the ISO Central Secretariat.

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