ISO/IEC TR 15504-7:2008 信息技术 进程评估 第7部分：组织成熟度评估

标准编号：ISO/IEC TR 15504-7:2008

中文名称：信息技术 进程评估 第7部分：组织成熟度评估

英文名称：Information technology — Process assessment — Part 7: Assessment of organizational maturity

发布日期：2008-12

标准范围

ISO/IEC 15504为过程评估提供了一个框架。该框架可供参与规划、管理、监控、控制和改进产品和服务的采购、供应、开发、运营、演变和支持的组织使用。ISO/IEC TR 15504-7:20 08定义了组织成熟度评估的条件；它定义了一个基于从过程评估中得出的过程能力概况来确定组织成熟度的框架，并定义了这种评估有效的条件。ISO/IEC TR 15504-7:20 08，组织成熟度是组织在定义的范围内一致实施有助于实现其业务目标（当前或预计）的过程的程度的表达。组织成熟度模型基于一个或多个指定的过程评估模型，并解决了用于使用过程参考模型的域和上下文，过程评估模型是从该过程参考模型导出的。组织成熟度的评估是通过执行ISO/IEC 15504-2中规定的过程评估进行的。ISO/IEC TR 15504-7:20 08中定义了与组织成熟度评估的过程范围、评估的组织范围（必须指定为代表组织成熟度评级所表征的要素）和数据收集策略（需要确保评估结果代表组织范围）相关的具体条件。评估完成后，为组织建立的一组过程概要根据ISO/IEC 15504中定义的框架确定组织成熟度级别的评级-ISO/IEC TR 15504-7:20 08还包含关于实施构建组织成熟度模型的要求的指导；关于组织成熟度评估的执行；以及组织成熟度评级在过程改进和能力确定中的应用。

ISO/IEC 15504 provides a framework for the assessment of processes. This framework can be used by organizations involved in planning, managing, monitoring, controlling, and improving the acquisition, supply, development, operation, evolution and support of products and services.

ISO/IEC TR 15504-7:2008 defines the conditions for an assessment of organizational maturity; it defines a framework for determining organizational maturity, based upon profiles of process capability derived from process assessment, and defines the conditions under which such assessments are valid.

ISO/IEC TR 15504-7:2008, organizational maturity is an expression of the extent to which an organization consistently implements processes within a defined scope that contributes to the achievement of its business goals (current or projected). An Organizational Maturity Model is based upon one or more specified Process Assessment Model(s), and addresses the domains and contexts for use of the Process Reference Model(s) from which the Process Assessment Model(s) are derived.

The assessment of organizational maturity is undertaken through the performance of process assessment as specified in ISO/IEC 15504-2. Specific conditions are defined in ISO/IEC TR 15504-7:2008 relating to the process scope of the organizational maturity assessment, the organizational scope of the assessment (which has to be specified as representing the elements characterised by the organizational maturity rating), and the data collection strategy (which needs to ensure that the results of the assessment are representative of the organizational scope). On completion of the assessment, the set of process profiles established for the organization determine the rating of the level of organizational maturity based on the framework defined in ISO/IEC 15504-7, as specified in the relevant Organizational Maturity Model.

ISO/IEC TR 15504-7:2008 also contains guidance on implementing the requirements for constructing an Organizational Maturity Model; on performing assessments of organizational maturity; and on the application of organizational maturity ratings for process improvement and capability determination.

标准预览图