ISO/TS 9241-126:2019 人机交互工效学 第126部分：听觉信息表示的指导

标准编号：ISO/TS 9241-126:2019

中文名称：人机交互工效学 第126部分：听觉信息表示的指导

英文名称：Ergonomics of human-system interaction — Part 126: Guidance on the presentation of auditory information

发布日期：2019-12

标准范围

本文件提供了由软件控制的信息的听觉呈现指南，与设备无关。它包括特定属性，如信息的句法或语义方面，例如编码技术，并考虑到人类的感知和记忆能力，为信息的组织提供了规定。本文件不涉及听觉信息传输和产生的硬件问题。注1:音量取决于硬件，因此不能总是完全由软件控制。环境条件也会影响声音的感知能力，这可能超出软件的考虑能力。本文件不适用于听觉警报、警告或听觉信息的其他安全相关用途。注2:信息听觉呈现的安全相关用途包含在各种特定领域的标准中，如ISO 7731:2003年，它涉及公共和工作区域的听觉危险信号，IEC 60601-1-8:2006，它对医疗设备的听觉警报提出了非常具体的要求。虽然本文件适用于所有非安全相关信息的展示，但不包括特定于应用领域的指导（例如，消费品的音频说明）。本文件可在整个设计过程中使用（例如，在设计过程中作为设计师的规范和指导，或作为启发式评估的基础）。它对信息呈现的规定取决于听觉设计方法、任务、用户、环境以及可用于呈现信息的单个或多个技术。因此，在不了解使用环境的情况下，无法应用本文件。其目的不是作为一套规范性的规则来整体应用，而是假设设计师拥有关于任务和用户需求的适当信息，并理解可用技术的使用。本文件不涉及信息的视觉或触觉/触觉呈现，也不涉及以其他方式呈现听觉信息的方式转换。注3:ISO 9241-112提供了适用于所有模式的高级人体工程学指南。

This document provides guidance for the auditory presentation of information controlled by software, irrespective of the device. It includes specific properties such as the syntactic or semantic aspects of information, e.g. coding techniques, and gives provisions for the organization of information taking account of human perception and memory capabilities.This document does not address the hardware issues of the transmission and the production of auditory information.NOTE 1 Volume is dependent on hardware and thus cannot always be absolutely controlled by software. Environmental conditions can also affect the ability for sounds to be perceived, which can be beyond the ability of the software to take into account.This document does not apply to auditory alarms, warnings or other safety-related uses of auditory information.NOTE 2 Safety-related uses of auditory presentation of information are covered in various domain specific standards, such as ISO 7731:2003 which deals with auditory danger signals for public and work areas, and IEC 60601-1-8:2006 which provides very specific requirements for auditory alarms for medical devices.While this document applies to the presentation of all non-safety-related information, it does not include application domain specific guidance (e.g., audio instructions for consumer products).This document can be utilized throughout the design process (e.g. as specification and guidance for designers during design or as a basis for heuristic evaluation). Its provisions for the presentation of information depend on the auditory design approach, the task, the user, the environment and the single or multiple technologies that can be used for presenting the information. Consequently, this document cannot be applied without knowledge of the context of use. It is not intended to be used as a prescriptive set of rules to be applied in its entirety but rather assumes that the designer has proper information available concerning task and user requirements and understands the use of available technology.This document does not address visual or tactile/haptic presentation of information or modality shifting for the presentation of auditory information in other modalities.NOTE 3 ISO 9241-112 provides high-level ergonomic guidance that applies to all modalities.

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